This policy explains what cookies, including third party cookies, we use on our website, and how you can refuse or withdraw your consent to cookies. You can find more information about cookies at and

What are cookies?

Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device when an individual visits a website.

Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future.

What types of cookies are there?

Broadly, there are 4 types of cookie:

Strictly necessary cookies. These are cookies that are essential to make a website work and enable features that users have specifically asked for. These types of cookies are commonly used with shopping baskets or e-billing. Without use of cookies, these features of the website could not operate.

Performance cookies. These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as ‘Google Analytics’.

Functionality cookies. These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.

Targeting or Advertising cookies. These cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected.

What cookies does this website use?

Cookie Purpose
Strictly necessary cookies:
Basket / ewps Used by our platform to remember your products saved within your shopping basket and enable certain basket functionality such as live basket/min-cart in header.
ASP.NET_SessionId This is used across the whole website if a user is logged in. This ensures that a user stays logged in if they move between pages on the website within one session.
Performance cookies:
 __utma / __utmb / __utmc / __utmt / __utmz / _gid / _gat /_ga We use a tool called Google Analytics to give us anonymous statistical data on the performance of our website, how people visit and use our website. They also help us understand the effectiveness of our advertising. These cookies are placed by Google Analytics.
tk_tc 3rdparty cookie from This cookie collects metrics about the users use of the website related to the features so that can improve their services.
Functional cookies:
Wishlist Used by our platform to remember your products saved within your wishlist when registered and logged in to the website.
__cfduid 3rdparty chat tool to enable us to chat to customers online. Remembers past chat user preferences.
NID / CONSENT 3rd party cookie from Google. Contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English).
Twitter Social media integration

Facebook Social media integration

Targeting and advertising cookies:
IDE / DSID / _gac_ We may sometimes use 3rd party agencies such as Google Adwords to advertise and bring traffic to certain parts of the site, for example where we have a specific campaign. These cookies are placed by one of our 3rd-party agencies to allow them to track the activities of visitors that have come to the site from the adverts.

Refusing or withdrawing your consent to the use of cookies

You may refuse to accept cookies by altering the settings on your internet browser. For more information about how to do this, look at your browser ‘help’ section or visit and

Please note that if you adjust your internet browser settings to refuse the setting of cookies, you may not be able to access or use fully certain parts or functionality of our website in particular the basket/checkout.

Updates to this policy

So that we can offer you the best possible online experience, new services using cookies may be added to our website from time to time. We aim to keep the cookies information provided here as accurate as possible and use all reasonable efforts to regularly review and update the details. When we update these details we will post changes on this page so please check back frequently.

Updated: 24 May 2018